FAQs
Questions, considered.
The questions couples ask us most often. Don’t see yours? Ask on the discovery call — that’s exactly what it’s for.
Working with us
What exactly does Chai & Champagne Studio do?
We're an event design and advisory studio. We create the visual identity of your celebration — invitations, signage, ceremony guides — curate the right vendors with detailed guidance, and develop creative experience ideas for your guests. Everything we deliver comes with our reasoning, so you understand the thinking behind every detail.
Are you full-service planners?
No — and that's intentional. We don't provide day-of coordination, physical setup, or on-site presence. We work with you before the event and deliver everything you need to bring your vision to life.
Who is Chai & Champagne best suited for?
Couples and families who care about aesthetics, cultural nuance, and thoughtful details. We work especially well with people who want guidance and perspective, not someone to take over.
Do you only work on weddings?
Weddings are our specialty, but we also work on milestone celebrations — landmark birthdays, anniversaries, and other meaningful events.
Process & deliverables
What’s a "design item"?
A design item is one finished designed piece — an invitation, a menu card, a welcome board, a ceremony guide. Multi-page pieces count as multiple items based on distinct designed pages.
What does the discovery call cover?
It's a free 30-minute call where we learn about your event, your vision, and your priorities. We don't pitch packages on the call — we listen. Within 48 hours, we'll send a personalized roadmap.
How long does a project take?
Chai typically runs 2–3 weeks, Chai + Champagne is 3–4 weeks, and Champagne Reserve is 4–5 weeks. We'll confirm your timeline after the discovery call.
Pricing & payment
What are your starting prices?
Chai starts at $1,800 CAD, Chai + Champagne starts at $3,500 CAD, and Champagne Reserve starts at $5,500 CAD. Final pricing reflects the scope and complexity of your celebration.
What's the payment structure?
50% non-refundable deposit to begin work, with the remaining 50% due before final files are delivered.